sg779 Privacy Policy

1.1 sg779 is committed to protecting the privacy and personal data of every player who registers and plays on our platform. This Policy describes, in plain terms, the personal information sg779 collects, the purposes for which it is processed, and your rights as a data subject under Philippine law.

1.2 sg779 processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). Where sg779 processes the data of players located in other jurisdictions, we apply the stricter of the applicable local law and our baseline data protection standards.

1.3 As a PAGCOR-regulated online gaming platform, sg779 is also subject to applicable PAGCOR data and record-keeping requirements, which may require retention of certain player information beyond what would otherwise be necessary for service delivery.

2.1 sg779 collects the following categories of personal data depending on how you interact with the Platform:

2.2 sg779 does not collect sensitive personal data (as defined under the Philippine Data Privacy Act) beyond what is strictly required for identity verification and PAGCOR-mandated know-your-customer (KYC) compliance. Biometric data is limited to selfie photographs used for identity matching and is not used for any other purpose.

2.3 Where you provide sg779 with personal data relating to a third party (for example, an emergency contact), you confirm that you have obtained that individual's consent to share their information with sg779 for the stated purpose.

3.1 sg779 uses the personal data we collect for the following specific purposes:

• Account creation and management — to register your sg779 account, verify your identity, and manage your account settings and preferences
• Transaction processing — to process deposits via GCash, Maya, BPI, BDO, Metrobank, InstaPay, and other accepted payment channels, and to process withdrawal requests back to your nominated payment method
• Game delivery — to provide bingo, slot, live casino, sports betting, and e-sabong gaming services through the sg779 Platform
• Regulatory compliance — to fulfill PAGCOR reporting requirements, anti-money laundering (AML) obligations, and age verification requirements
• Fraud prevention and security — to detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited conduct
• Responsible gaming — to monitor gameplay patterns that may indicate problem gambling and to enforce player-requested limits and self-exclusion periods
• Customer support — to respond to your inquiries, resolve disputes, and communicate account-related information
• Platform improvement — to analyze aggregated usage data to improve the sg779 Platform, game selection, and user experience
• Marketing communications — to send you promotional offers, bonus notifications, and Platform updates where you have opted in to receive such communications

3.2 sg779 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

4.1 sg779 processes your personal data under the following legal grounds as recognized under the Philippine Data Privacy Act of 2012:

• Contractual necessity — processing is necessary to fulfill the contract between you and sg779 (i.e., providing online gaming services in exchange for your registration and agreement to our Terms & Conditions)
• Legal obligation — processing is required to comply with applicable laws, including PAGCOR regulatory requirements and Philippine AML legislation
• Legitimate interests — processing is necessary for sg779's legitimate interests in fraud prevention, platform security, and service improvement, provided those interests do not override your fundamental rights
• Consent — where no other legal basis applies, sg779 will seek your explicit consent before processing personal data, including for optional marketing communications

5.1 sg779 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only where necessary and only with the following categories of recipient:

• Payment processors — GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, and 7-Eleven CLiQQ, as required to process your deposits and withdrawals
• Game providers — licensed studios such as JILI and Pragmatic Play receive the minimum data necessary to deliver their games to your sg779 account and to resolve game disputes
• Identity verification partners — third-party KYC service providers who assist sg779 in verifying player identity and age in compliance with PAGCOR requirements
• Regulatory authorities — PAGCOR and other competent Philippine government agencies, including the Anti-Money Laundering Council (AMLC), as required by law
• Law enforcement — where sg779 is required by a court order, warrant, or other legally binding instrument to disclose player information
• Professional advisers — lawyers, auditors, and accountants who are bound by professional confidentiality obligations
• Business successors — in the event of a merger, acquisition, or sale of sg779's business, your data may be transferred to the acquiring entity subject to the same privacy protections described in this Policy

5.2 All third-party service providers engaged by sg779 are required to implement appropriate technical and organizational security measures to protect player data and to process personal data only on sg779's documented instructions.

6.1 The sg779 Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather analytics data. The following categories of cookies are used:

• Strictly necessary cookies — required for the Platform to function, including session authentication tokens and security cookies. These cannot be disabled without impairing Platform functionality.
• Functional cookies — store your preferences such as language settings and remembered login details where you have opted in.
• Analytics cookies — collect aggregated, anonymized data about how players navigate the Platform, which pages are visited most frequently, and where technical errors occur. This data helps sg779 improve the Platform experience.
• Fraud detection cookies — used to identify and prevent fraudulent login attempts and suspicious account activity.

6.2 By continuing to use the sg779 Platform, you consent to the use of strictly necessary and fraud detection cookies. You may manage your preferences for functional and analytics cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the sg779 Platform.

7.1 sg779 retains personal data for as long as is necessary to fulfill the purposes for which it was collected, including compliance with PAGCOR record-keeping requirements and applicable Philippine AML laws.

7.2 As a general guideline, sg779 applies the following retention periods:

• Account data and identity verification records — retained for the duration of your active account and for a minimum of five (5) years following account closure, as required under PAGCOR and AML regulations
• Transaction records — retained for a minimum of five (5) years from the date of the transaction
• Game history and session data — retained for a minimum of one (1) year for dispute resolution purposes, and up to five (5) years for regulatory reporting
• Customer support communications — retained for two (2) years from the date of the last interaction
• Marketing preference records — retained for the duration of your account registration plus six (6) months following account closure

7.3 Where personal data is no longer required for the purposes for which it was collected, sg779 will securely delete or anonymize it in accordance with our internal data disposal procedures.

8.1 sg779 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and sg779's servers
• One-way cryptographic hashing for account passwords
• Segregated storage of player funds and personal data in access-controlled environments
• Two-factor authentication (2FA) available to all registered players
• Regular security audits and penetration testing by qualified third-party security professionals
• Strict access controls limiting sg779 staff access to personal data on a need-to-know basis
• Staff training on data protection obligations and incident response procedures

8.2 While sg779 employs industry-standard security practices, no internet transmission or electronic storage system is completely secure. You are encouraged to contribute to account security by using a strong, unique password and enabling 2FA on your sg779 account.

8.3 In the event of a personal data breach that poses a risk to your rights and freedoms, sg779 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach and will notify affected players within a reasonable timeframe as prescribed by Philippine law.

9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sg779:

10.1 The sg779 Platform is strictly intended for individuals aged twenty-one (21) years and above. sg779 does not knowingly collect personal data from individuals below the minimum age requirement.

10.2 If sg779 discovers that personal data has been collected from an individual below the age of twenty-one (21), that individual's account will be immediately suspended, all associated data will be deleted (subject to any legal retention requirements), and any funds in the account will be held pending review.

10.3 Parents and guardians are responsible for monitoring minors' internet access and are encouraged to use parental control software to restrict access to online gaming platforms including sg779.

11.1 Some of the third-party service providers engaged by sg779 — including certain game providers and technical infrastructure partners — may be located outside the Philippines. Where personal data is transferred to a recipient in another country, sg779 ensures that:

• The recipient country has been recognized as providing an adequate level of data protection, or
• Appropriate contractual safeguards, such as data processing agreements incorporating standard contractual clauses, are in place to protect the transferred data, or
• The transfer is otherwise permitted under the Philippine Data Privacy Act and NPC guidelines

11.2 sg779 does not transfer personal data to jurisdictions that do not provide adequate protections without first implementing appropriate safeguards and, where required, obtaining NPC authorization.

12.1 sg779 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, Platform features, or applicable legal requirements. When material changes are made, sg779 will provide reasonable notice by posting a prominent notice on the Platform and, where appropriate, sending a notification to your registered mobile number.

12.2 The date of the most recent revision is displayed at the top of this Policy. We encourage you to review this Policy periodically. Your continued use of the sg779 Platform following the publication of any revised Policy constitutes your acceptance of the updated terms.

13.1 sg779 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to the processing of your personal data by sg779, please contact:

13.2 If you are unsatisfied with sg779's response to a privacy-related complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through NPC's official channels.